Epic Application Analyst (CAP3)

Bachelor of Arts/Bachelor of Science
3 to 5 Years of Experience Required
Job Description/Summary:
The Clinical Applications Professional III functions as a primary contact and expert for the clinical applications. They work under the direction of the Team Lead and/or Manager to design, configure, build, install and maintain the clinical applications. This position will be working on the Willow Application.
Plans, implements and supports clinical software, hardware, operating systems and/or distributed clinical information systems of moderate scope and complexity. Contributes to estimates of resource needs and scheduling of system upgrades and modifications.
Works on complex initiatives to analyze patient care workflow in various clinical departments, and to develop and define information technology solutions for improved system integration and functionality. Organizes medical record tools and data. Applies innovation in management of complex scenarios.
Collaborates with key clinical users on complex projects to modify workflow due to new releases and system upgrades. Plans and develops improvements in functionality and efficiency of clinical applications. Liaison between vendors and IT leadership
Contributes to the development of new projects at all levels of scope and complexity. Performs systems analysis, planning and preparation, coding, testing, implementation and client/vendor coordination Estimates project time requirements, addresses gaps, participates in feasibility assessments.
Troubleshoots escalated issues of moderate complexity and scope with clinical software, hardware, operating systems and/or distributed clinical information systems. Identifies and coordinates service and support as needed between clinical engineering, IT, networks, departments and outside vendors. Proposes new solutions in regards to workflows, processes, system designs or developments as needed.
Participates in development of complete, concise and comprehensive polices and operation procedures to assist in communicating issues to management staff. Assists with training or the development of training materials.
Realigns based upon business and clinical needs. Looks to new opportunities to address customer service challenges. Documents issues and develops / communicates plans to address.
Position Requirements:
Minimum Education: College level degree or equivalent healthcare operations and/or clinical application work experience of 3-5 years
Minimum Experience: Minimum 2-4 years of Epic experience. Prior experience working at an academic medical center preferred.
License Required: Clinical license may be highly preferred for applicable applications. Pharmacist license highly preferred, but not required.
Certification Required: Epic certification in one or more applications highly preferred. Uncertified candidates are required to obtain certification within two attempts within first year of hire. Re-certification required upon release.
Physical Requirements:
Sit: Up to 8 hours/day
Stand/Walk: Up to 6 hours
Bend/Stoop: Up to 6 hours
Reach: Up to 6 hours
Rep Use of UE/Grasp: Up to 8 hrs
Lift/Push/Pull: 25 lbs, over 25# with assistance or equipment
This job requires the ability to hear alarms clients and/or instruction. The ability to see accurately from 20 inches to 20-ft. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function of this position.
UCSF Benioff Children's Hospital Oakland is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. UCSF Benioff Children's Hospital Oakland seeks candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence, and the communities we serve.

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