Associate Sales Consultant - Western US

The purpose of this posting is to build up our candidate base with the specific experience for future opportunities
As the only global provider of commercial solutions, Quintiles understands what it takes to deliver nationally and internationally. Our teams help biopharma get their medicines to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product's value to payers, physicians and patients. A significant part of our business is acting as the biopharma's sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world.
We are excited to announce that we have partnered with a leading ortho company, and at this time we are looking for Associate Sales Consultants to join our team of field employee's.
Associate Sales Consultant
The overall responsibilities of the Associate Sales Consultant position includes providing clinical and selling support in hospital as set forth below, while ensuring customer service, sales logistics, technical expertise, and product knowledge of highest order / level. Support sales objectives, cover cases, and manage billing / purchase order.
POSITION DUTIES & RESPONSIBILITIES:
Assist client's sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers. Assist in the attainment of established sales goals including market share objectives in prescribed territory. Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes
Guide and assist surgeons in the operating room through their clinical and product knowledge. Use his / her product knowledge to present, demonstrate, and ensure proper utilization of client's products.
Supporting customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays
Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create / close purchase orders.
Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions / service levels. Prepare sales reports and documents as required.
Provide Operating Room and Sterile Processing Department consultation
Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability. Ensure all promotional materials are maintained in a presentable manner. Ensure client's services and offering meet highest quality standards
Know and follow all laws and policies that apply to one's job, and maintain the highest levels of professionalism, ethics and compliance at all times.
Analyze product performance and gain insights around engagements in customer facilities focused on optimizing the performance of products (both capital and consumables products), as well as optimize environments in which our products are utilized.
Focus on customer satisfaction and retention; and improving the customers' insights into client's tangible and non-tangible value proposition and solutions. Differentiate DPS's products versus competition by providing the customer unique insights.
Participate and support in the commercialization / implementation of client's new products and solutions with customers
Quintiles offers a friendly, progressive work atmosphere and a comprehensive benefits package including medical, dental, life insurance and vision coverage, tuition assistance, bonus plan and 401(k).
We look forward to the prospect of working with you!
EEO Minorities/Females/Protected Veterans/Disabled
REQUIREMENTS:
Bachelor's degree and a minimum of 2 years related experience in sales / customer service, or disciplines focused on clinical / surgical / EMT / Nursing / Physical Therapy / Rehabilitation or other patient focused field/Hospital environments required OR
Equivalent related experience in lieu of education acceptable as requirement (2 years of related work experience for each year of education) OR
Certified Surgical Technician, or highly specialized selling / medical training or certification (such as in the areas of Sports or Athletic Training/ Physical Therapy/ Rehabilitation) will be considered in lieu of 1 year of related experience
Experienced in data analysis and have excellent problem solving skills
Results Orientation/Sense of Urgency €“ ability to drive to tight timelines
Strong interpersonal skills
Customer focus (internal & external)
Ability to work independently and autonomously
Ability to work in matrix and team structure
High level of attention to detail
Demonstrated ability to understand, interpret, communicate and work in complex environment
Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred
Understanding of human anatomy and physiology
Required to work in a clinical setting near radiation equipment, ability to lift 50 lbs., and wear protective gear (i.e. lead aprons).
Must be willing to occasionally travel and provide service during off-business hours (e.g. evenings, nights, and week-ends)
COMPETENCIES:
Demonstrated work ethic and integrity
Demonstrated planning, organizing and territory management skills
Strong interpersonal skills; excellent communication skills
Demonstrated critical thinking and analysis; problem solving
Possess decisiveness, sound judgment
Knowledge of customer-focused selling skills
Knowledge of basic computer skills
Ability to listen and learn.

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