Network Systems Engineer

General Summary of Duties
The Systems Network Engineer is responsible for supporting all technology, documentation and administrative needs including installations, maintenance, and support of all software and hardware used. They take part in the management and monitoring of firewalls, switches, servers, storage, workstations, website, and related systems for performance and reliability.
Knowledge, Skills and Abilities:
o Knowledge of Windows Server and Active Directory
o Understanding of Cisco Networking (Routers, Switches, VPNs, LANs, VLANs, firewalls and network storage)
o Knowledge of Backup Exec software and hardware
o Knowledge of MS Office and standard office software needs
o Ability to support hardware and software related to printers, copiers, faxes, scanners
o Ability to troubleshoot and solve complex hardware and software issues in a proficient and positive manor
o Ability to monitor systems and network and be proactive in issue recognition and resolution, Backup's and replication, and Phone system support (Avaya telephony)
o Strong technical and analytical skills
o Strong verbal and written communication skills
o Highly organized, able to multi-task, with the ability to work individually, within a team, and with other groups
o Strong interpersonal skills, with the ability to work across the organization and interact effectively at all levels of management and peers
o Must be able to lift up to 30 lbs. and work on his/her feet for long periods of time, when necessary
At least five years of work experience in a Windows/AD /Cisco environment providing systems and user support.
Description of Working Environment:
Ours is a team that is a top to bottom system and helpdesk service. We have interaction with a variety of end users and must be able to effectively communicate to their level. We offer an excellent benefits package including health coverage, two defined contribution retirement plans, a defined benefit retirement plan, and vacation and sick time accrual. The standard hours are Monday - Friday 8:00 AM - 5:00 PM. Occasional off-hours work is required as well as on-call support.
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