Team Member - Client Services / Part time Customer Service & Call Center - Oakland, CA at Geebo

Team Member - Client Services / Part time

Are you energetic & outgoing?
Do you have the ability to make humans & pets feel comfortable & relaxed?
Do you LOVE dogs & cats?
Our ideal candidate will possess the following traits:
Ability to provide EXCEPTIONAL Customer Service to our clients and guests.
A genuine excitement & commitment to working with dogs & cats. After all, working with dogs & cats is fun!
A mature demeanor. Cute & funny animal voices always encouraged!
An outgoing, friendly & energetic personality just like a Chocolate Lab!
A commitment for long-term growth & employment. You'll love your job!!
Required
Qualifications:
Excellent verbal and written communications skills a MUST.
Must be able to type at least 50wpm.
Comfortable composing narratives in the English language and sending correspondences to customers.
Ability to use good judgement in resolving customer complaints.
Proficient in balancing a cash drawer.
Understands dog behavior and know how to approach animals upon check-in.
The ability to multi-task in a fast paced atmosphere. And remain paw-sitive!.
A high level of attention to detail.
Ability to effectively adjust to major changes in work tasks and the work environment.
Must be at least 18 years of age.
Organized and uses time management skills to stay on task to assigned duties.
Computer literacy (Word, Excel, email, etc.)
MUST be available to work holidays, weekends and nights. There are more dogs & cats to see on the weekends and holidays.
If you are unable to work weekends, nights, and holidays, please do not apply.
We are a 24 hour facility and our busiest times are weekends and holidays.
Please review our website for more information: www.waghotels.comEstimated Salary: $20 to $28 per hour based on qualifications.

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