Referrals Clerk On-Call
3.
8 Oakland, CA Oakland, CA Part-time Part-time $49,550 - $60,548 a year $49,550 - $60,548 a year JOB
Summary:
With supervision from the Health Information Manager, assists patients in making referrals and tracking the progress of those visits; provides back-up support for interpretation and phone reception.
ESSENTIAL JOB FUNCTIONS:
Completes referral form for patients and explains procedures, and inputs the referral into the designated database or referrals management system which may include Nextgen, i2iTracks, or Reftrak.
Ensures that referral communications to the specialist include essential information and relevant clinical data.
These include referrals made to internal/external medical specialists, mental health specialists, as well as important imaging/studies/procedures.
Uses a referral tracking system to track the progress of specialty appointments to ensure that patients have completed those visits.
This involves contacting the specialist's office when reports have not been received by a specified period.
If patients were unable to make the visiting appointment as scheduled, works with the patient to reschedule the appointment, and ensure adherence.
Arranges and manages pre-authorization paperwork for specialty care or imaging/studies/procedures.
Tracks the timely approval of pre-authorizations and when required, follows up on delays or denials.
Assists providers in obtaining reports from specialists seen by patients without a referral from the provider and the clinician's knowledge.
Participates in team huddles and other meetings to improve the quality of care.
Perform a variety of duties within the scope of the job with the ability to change from one task to another of a different nature, as necessary, without loss of efficiency or composure.
Updates medical records, paper, and electronic, to reflect referrals activity.
MINIMUM
Qualifications:
High school diploma or GED and two years' work-related experience; or equivalent combination of education and experience PREFERRED
Qualifications:
Bilingual/bicultural in an Asian language preferred.
Commitment to working in the Asian community, to community health care with familiarity with community health clinics preferred.
Completes referral form for patients and explains procedures, and inputs the referral into the designated database or referrals management system which may include Nextgen, i2iTracks, or Reftrak.
Ensures that referral communications to the specialist include essential information and relevant clinical data.
These include referrals made to internal/external medical specialists, mental health specialists, as well as important imaging/studies/procedures.
Uses a referral tracking system to track the progress of specialty appointments to ensure that patients have completed those visits.
This involves contacting the specialist's office when reports have not been received by a specified period.
If patients were unable to make the visiting appointment as scheduled, works with the patient to reschedule the appointment, and ensure adherence.
Arranges and manages pre-authorization paperwork for specialty care or imaging/studies/procedures.
Tracks the timely approval of pre-authorizations and when required, follows up on delays or denials.
Assists providers in obtaining reports from specialists seen by patients without a referral from the provider and the clinician's knowledge.
Participates in team huddles and other meetings to improve the quality of care.
Perform a variety of duties within the scope of the job with the ability to change from one task to another of a different nature, as necessary, without loss of efficiency or composure.
Updates medical records, paper, and electronic, to reflect referrals activity.
High school diploma or GED and two years' work-related experience; or equivalent combination of education and experience Bilingual/bicultural in an Asian language preferred.
Commitment to working in the Asian community, to community health care with familiarity with community health clinics preferred.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
8 Oakland, CA Oakland, CA Part-time Part-time $49,550 - $60,548 a year $49,550 - $60,548 a year JOB
Summary:
With supervision from the Health Information Manager, assists patients in making referrals and tracking the progress of those visits; provides back-up support for interpretation and phone reception.
ESSENTIAL JOB FUNCTIONS:
Completes referral form for patients and explains procedures, and inputs the referral into the designated database or referrals management system which may include Nextgen, i2iTracks, or Reftrak.
Ensures that referral communications to the specialist include essential information and relevant clinical data.
These include referrals made to internal/external medical specialists, mental health specialists, as well as important imaging/studies/procedures.
Uses a referral tracking system to track the progress of specialty appointments to ensure that patients have completed those visits.
This involves contacting the specialist's office when reports have not been received by a specified period.
If patients were unable to make the visiting appointment as scheduled, works with the patient to reschedule the appointment, and ensure adherence.
Arranges and manages pre-authorization paperwork for specialty care or imaging/studies/procedures.
Tracks the timely approval of pre-authorizations and when required, follows up on delays or denials.
Assists providers in obtaining reports from specialists seen by patients without a referral from the provider and the clinician's knowledge.
Participates in team huddles and other meetings to improve the quality of care.
Perform a variety of duties within the scope of the job with the ability to change from one task to another of a different nature, as necessary, without loss of efficiency or composure.
Updates medical records, paper, and electronic, to reflect referrals activity.
MINIMUM
Qualifications:
High school diploma or GED and two years' work-related experience; or equivalent combination of education and experience PREFERRED
Qualifications:
Bilingual/bicultural in an Asian language preferred.
Commitment to working in the Asian community, to community health care with familiarity with community health clinics preferred.
Completes referral form for patients and explains procedures, and inputs the referral into the designated database or referrals management system which may include Nextgen, i2iTracks, or Reftrak.
Ensures that referral communications to the specialist include essential information and relevant clinical data.
These include referrals made to internal/external medical specialists, mental health specialists, as well as important imaging/studies/procedures.
Uses a referral tracking system to track the progress of specialty appointments to ensure that patients have completed those visits.
This involves contacting the specialist's office when reports have not been received by a specified period.
If patients were unable to make the visiting appointment as scheduled, works with the patient to reschedule the appointment, and ensure adherence.
Arranges and manages pre-authorization paperwork for specialty care or imaging/studies/procedures.
Tracks the timely approval of pre-authorizations and when required, follows up on delays or denials.
Assists providers in obtaining reports from specialists seen by patients without a referral from the provider and the clinician's knowledge.
Participates in team huddles and other meetings to improve the quality of care.
Perform a variety of duties within the scope of the job with the ability to change from one task to another of a different nature, as necessary, without loss of efficiency or composure.
Updates medical records, paper, and electronic, to reflect referrals activity.
High school diploma or GED and two years' work-related experience; or equivalent combination of education and experience Bilingual/bicultural in an Asian language preferred.
Commitment to working in the Asian community, to community health care with familiarity with community health clinics preferred.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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