City of Oakland, CA
The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity.
Oakland has a long history of activism around issues of justice and equity.
Both oppression and this resistance to oppression have shaped the city's historical roots and the lives of its residents to this day.
As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone.
Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees.
Why join the City of Oakland Finance Department?Do you want to grow and excel within a stable government career? Then this is the job for you! The City of Oakland's Finance Department is looking to hire Revenue Assistants for the Business Tax Division.
The Business Tax Division is a core revenue generating division that is responsible for generating revenue for the City of Oakland's general fund.
Our work is vital as the general fund pays for firefighters, police, libraries, and other essential city services.
If you have excellent customer services skills and cash handling experience, apply today! Under the immediate supervision of a Revenue Operations Supervisor, the Revenue Assistant provides tax information to business owners and individuals who are obligated to pay City taxes; locates taxpayers who are delinquent in tax payments to the City; provides research assistance on liens, ordinances, statutes, and civil procedures for use in pursuing collection cases; prepares court documents; types, files and maintains collection records; may serve as a backup cashier; performs related duties as assigned.
The Revenue Assistant may receive lead direction from a Collections Officer, Tax Enforcement Officer II or a Tax Auditor II.
We are looking for someone who is:
Detail-orientated.
You will be expected to be meticulous with the details of your work as you will be working with large amounts of money and documents that may be referenced in legal settings.
Customer-service orientated.
You will be interacting with taxpayers either in person, over the phone, by email, or by the chat program.
Proficient in modern office software.
You will be expected to use an internal tax software program as well as Microsoft Office software to perform your duties efficiently.
A team player.
You will need to collaborate with your colleagues on occasion in order to bring taxpayers into compliance.
Able to critically think.
You will need to be able to apply learned concepts to contextual situations in order to solve taxpayer issues.
What you will typically be responsible for:
Providing tax information to business owners in Oakland and making referrals to appropriate departments or resources whether that be over the phone, in-person, or by physical/electronic correspondence.
Processing payments collected via check, cash, or credit card.
Utilizing knowledge of municipal tax laws to correctly process business tax applications and categorize applications into 1 of 21 tax rate types.
Ensuring that USPS mail received in the office is properly sorted and distributed to the correct personnel.
Assisting in preparation of data for inclusion in the Alameda County Secured Tax Rolls.
Gathering information to locate debtors by using skip tracing techniques, including communication with various agencies and the public.
Read the complete job description by clicking this link.
Click on the link below to see a video on what it's like to work for the City of Oakland!Working for the City of Oakland A few reasons you might love this job:
You will learn a lot about the internal workings of finance in a large public organization.
You will be positively impacting the City's ability to fund key resources.
Lots of growth opportunities if one is willing to be proactive.
Work and advocacy within the department affects millions of dollars in Revenue.
Great work life balance.
A few challenges you might face in this job:
Information that you will need to be disseminate to taxpayers can be repetitiveYou may need to navigate a wide variety of customer personalitiesYou will be expected to learn and retain a large breadth of knowledge in regards to Business Taxes within the City of Oakland.
You may have competing priorities in a workday and you will need to be able to adapt accordingly.
Competencies Required:
Critical Thinking:
Analytically and logically evaluating information, propositions, and claimsMathematical Facility:
Performing computations and solving mathematical problems Reading Comprehension:
Understanding and using written information Professional & Technical Expertise:
Applying technical subject matter to the job Adaptability:
Responding positively to change and modifying behavior as the situation requires Attention to Detail:
Focusing on the details of work content, work steps, and final work products Professional Integrity & Ethics:
Displaying honesty, adherence to principles, and personal accountabilityOral Communication:
Engaging effectively in dialogue Building & Maintaining Relationships:
Establishing rapport and maintaining mutually productive relationships Customer Focus:
Attending to the needs and expectations of customers Job Type:
Full TimeLocation:
Oakland, CaliforniaAgency:
Finance DepartmentAbout the Company:
City of Oakland, CA.
Estimated Salary: $20 to $28 per hour based on qualifications.
Oakland has a long history of activism around issues of justice and equity.
Both oppression and this resistance to oppression have shaped the city's historical roots and the lives of its residents to this day.
As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone.
Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees.
Why join the City of Oakland Finance Department?Do you want to grow and excel within a stable government career? Then this is the job for you! The City of Oakland's Finance Department is looking to hire Revenue Assistants for the Business Tax Division.
The Business Tax Division is a core revenue generating division that is responsible for generating revenue for the City of Oakland's general fund.
Our work is vital as the general fund pays for firefighters, police, libraries, and other essential city services.
If you have excellent customer services skills and cash handling experience, apply today! Under the immediate supervision of a Revenue Operations Supervisor, the Revenue Assistant provides tax information to business owners and individuals who are obligated to pay City taxes; locates taxpayers who are delinquent in tax payments to the City; provides research assistance on liens, ordinances, statutes, and civil procedures for use in pursuing collection cases; prepares court documents; types, files and maintains collection records; may serve as a backup cashier; performs related duties as assigned.
The Revenue Assistant may receive lead direction from a Collections Officer, Tax Enforcement Officer II or a Tax Auditor II.
We are looking for someone who is:
Detail-orientated.
You will be expected to be meticulous with the details of your work as you will be working with large amounts of money and documents that may be referenced in legal settings.
Customer-service orientated.
You will be interacting with taxpayers either in person, over the phone, by email, or by the chat program.
Proficient in modern office software.
You will be expected to use an internal tax software program as well as Microsoft Office software to perform your duties efficiently.
A team player.
You will need to collaborate with your colleagues on occasion in order to bring taxpayers into compliance.
Able to critically think.
You will need to be able to apply learned concepts to contextual situations in order to solve taxpayer issues.
What you will typically be responsible for:
Providing tax information to business owners in Oakland and making referrals to appropriate departments or resources whether that be over the phone, in-person, or by physical/electronic correspondence.
Processing payments collected via check, cash, or credit card.
Utilizing knowledge of municipal tax laws to correctly process business tax applications and categorize applications into 1 of 21 tax rate types.
Ensuring that USPS mail received in the office is properly sorted and distributed to the correct personnel.
Assisting in preparation of data for inclusion in the Alameda County Secured Tax Rolls.
Gathering information to locate debtors by using skip tracing techniques, including communication with various agencies and the public.
Read the complete job description by clicking this link.
Click on the link below to see a video on what it's like to work for the City of Oakland!Working for the City of Oakland A few reasons you might love this job:
You will learn a lot about the internal workings of finance in a large public organization.
You will be positively impacting the City's ability to fund key resources.
Lots of growth opportunities if one is willing to be proactive.
Work and advocacy within the department affects millions of dollars in Revenue.
Great work life balance.
A few challenges you might face in this job:
Information that you will need to be disseminate to taxpayers can be repetitiveYou may need to navigate a wide variety of customer personalitiesYou will be expected to learn and retain a large breadth of knowledge in regards to Business Taxes within the City of Oakland.
You may have competing priorities in a workday and you will need to be able to adapt accordingly.
Competencies Required:
Critical Thinking:
Analytically and logically evaluating information, propositions, and claimsMathematical Facility:
Performing computations and solving mathematical problems Reading Comprehension:
Understanding and using written information Professional & Technical Expertise:
Applying technical subject matter to the job Adaptability:
Responding positively to change and modifying behavior as the situation requires Attention to Detail:
Focusing on the details of work content, work steps, and final work products Professional Integrity & Ethics:
Displaying honesty, adherence to principles, and personal accountabilityOral Communication:
Engaging effectively in dialogue Building & Maintaining Relationships:
Establishing rapport and maintaining mutually productive relationships Customer Focus:
Attending to the needs and expectations of customers Job Type:
Full TimeLocation:
Oakland, CaliforniaAgency:
Finance DepartmentAbout the Company:
City of Oakland, CA.
Estimated Salary: $20 to $28 per hour based on qualifications.
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