Employment Counselor
Oakland, CA Oakland, CA Full-time Full-time $70,161 - $83,675 a year $70,161 - $83,675 a year 2 days ago 2 days ago 2 days ago at the following link:
Employment Counselor Job Description THE IDEAL CANDIDATE The ideal candidate communicates in a professional and courteous manner; demonstrates compassion but is able to provide firm direction and guidance to culturally and economically diverse individuals seeking self-sufficiency.
The candidate can work in a team environment, collaborates effectively with culturally diverse co-workers, managers, and community groups to better serve Welfare to Work participants.
The candidate is organized, is able to meet deadlines and achieve required outcomes.
The candidate successfully maintains client files, and is proficient in using computers and windows based software to accurately enter data or case dictation into a computer.
Lastly, the candidate is able to maintain confidentiality of sensitive information and maintain quality work performance while under pressure or opposition.
EMPLOYMENT RELATED GOALS Employment Counselors conduct orientation and appraisals, negotiate participant employment plans and make appropriate referrals to existing resources for counseling, stress management and assistance in making the transition to self-sufficiency.
MINIMUM QUALIFICATIONS EITHER I
Experience:
The equivalent of one (1) year of full-time experience in the classification of Eligibility Services Technician III or an equivalent or higher-level social service classification in the Alameda County classified service.
OR II The equivalent of three (3) years of full-time experience in employment-related case management, employment counseling, or in providing employment-related services in a recognized public or private agency.
NOTE:
Graduation from an accredited college or university with thirty (30) semester or forty-five (45) quarter units in sociology, social psychology, vocational counseling, or a closely related social science field may be substituted for one (1) year of experience in patterns I or II above.
License:
Possession of a valid California Motor Vehicle Operator's License is required.
NOTE:
The Civil Service Commission may modify the above minimum qualifications in the announcement of an examination.
KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies:
Knowledge of:
Principles of counseling, motivation casework, and case management.
Education and employment requirements and labor market conditions.
County, State, and Federal laws governing employment, labor conditions, and public welfare.
Computer systems and applications.
Community service providers and resources.
Principles of eligibility determination.
Ability to:
Provide effective individual and group employment counseling.
Apply principles of counseling, motivation, casework, and case management.
Interview and maintain effective working relations with and foster a supportive environment for participants.
Input and maintain all case record data via online computer system.
Interpret and apply complex regulations and procedures.
Acquire and apply program specific technical knowledge and knowledge of community resources.
Communicate in a clear and understandable manner, orally and in writing.
Analyze and evaluate individual situations, make independent and sound decisions, and take appropriate action.
Conduct group meetings.
Plan and organize.
EXAMINATION COMPONENTS The examination will consist of the following steps:
1.
A review of candidates' application to verify possession of minimum requirements.
Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.
2.
A pass/fail written component will be administered and the most successful candidates will move to the next component of the examination.
3.
An oral interview which will be weighted as 100% of the candidate's final examination score.
The oral interview may contain situational exercises.
Candidates must attain a qualifying rating on each portion of this examination.
WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS.
Alameda County utilizes a Civil Service Selection System founded on merit.
Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.
Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position.
Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.
To learn more about our recruitment and selection process, please visit the What You Need to Know section of our website, www.
acgov.
org/hrs.
Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.
The following dates are tentative and subject to change based on the needs of the Agency:
TENTATIVE SELECTION PLAN Deadline for Filing:
Friday, September 8, 2023 Review for Minimum
Qualifications:
September 21, 2023 Written Examination:
Week of October 16, 2023 Oral Interviews:
Week of November 13, 2023 If designated as a combined oral examination/hiring interview, in addition to establishing an eligibility list, the oral interviews may serve as the final selection interview for vacancies in this classification.
WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statutes.
To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing.
Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation.
In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.
For more information regarding our Reasonable Accommodation procedures, please visit our website, www.
acgov.
org/hrs.
BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families.
We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.
These benefits include but are not limited to :
For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.
g.
At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.
g.
theme parks, cell phone, etc.
) Child Care Resources 1st United Services Credit Union Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.
This provides a brief summary of the.
Estimated Salary: $20 to $28 per hour based on qualifications.
Employment Counselor Job Description THE IDEAL CANDIDATE The ideal candidate communicates in a professional and courteous manner; demonstrates compassion but is able to provide firm direction and guidance to culturally and economically diverse individuals seeking self-sufficiency.
The candidate can work in a team environment, collaborates effectively with culturally diverse co-workers, managers, and community groups to better serve Welfare to Work participants.
The candidate is organized, is able to meet deadlines and achieve required outcomes.
The candidate successfully maintains client files, and is proficient in using computers and windows based software to accurately enter data or case dictation into a computer.
Lastly, the candidate is able to maintain confidentiality of sensitive information and maintain quality work performance while under pressure or opposition.
EMPLOYMENT RELATED GOALS Employment Counselors conduct orientation and appraisals, negotiate participant employment plans and make appropriate referrals to existing resources for counseling, stress management and assistance in making the transition to self-sufficiency.
MINIMUM QUALIFICATIONS EITHER I
Experience:
The equivalent of one (1) year of full-time experience in the classification of Eligibility Services Technician III or an equivalent or higher-level social service classification in the Alameda County classified service.
OR II The equivalent of three (3) years of full-time experience in employment-related case management, employment counseling, or in providing employment-related services in a recognized public or private agency.
NOTE:
Graduation from an accredited college or university with thirty (30) semester or forty-five (45) quarter units in sociology, social psychology, vocational counseling, or a closely related social science field may be substituted for one (1) year of experience in patterns I or II above.
License:
Possession of a valid California Motor Vehicle Operator's License is required.
NOTE:
The Civil Service Commission may modify the above minimum qualifications in the announcement of an examination.
KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies:
Knowledge of:
Principles of counseling, motivation casework, and case management.
Education and employment requirements and labor market conditions.
County, State, and Federal laws governing employment, labor conditions, and public welfare.
Computer systems and applications.
Community service providers and resources.
Principles of eligibility determination.
Ability to:
Provide effective individual and group employment counseling.
Apply principles of counseling, motivation, casework, and case management.
Interview and maintain effective working relations with and foster a supportive environment for participants.
Input and maintain all case record data via online computer system.
Interpret and apply complex regulations and procedures.
Acquire and apply program specific technical knowledge and knowledge of community resources.
Communicate in a clear and understandable manner, orally and in writing.
Analyze and evaluate individual situations, make independent and sound decisions, and take appropriate action.
Conduct group meetings.
Plan and organize.
EXAMINATION COMPONENTS The examination will consist of the following steps:
1.
A review of candidates' application to verify possession of minimum requirements.
Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.
2.
A pass/fail written component will be administered and the most successful candidates will move to the next component of the examination.
3.
An oral interview which will be weighted as 100% of the candidate's final examination score.
The oral interview may contain situational exercises.
Candidates must attain a qualifying rating on each portion of this examination.
WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS.
Alameda County utilizes a Civil Service Selection System founded on merit.
Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.
Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position.
Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.
To learn more about our recruitment and selection process, please visit the What You Need to Know section of our website, www.
acgov.
org/hrs.
Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.
The following dates are tentative and subject to change based on the needs of the Agency:
TENTATIVE SELECTION PLAN Deadline for Filing:
Friday, September 8, 2023 Review for Minimum
Qualifications:
September 21, 2023 Written Examination:
Week of October 16, 2023 Oral Interviews:
Week of November 13, 2023 If designated as a combined oral examination/hiring interview, in addition to establishing an eligibility list, the oral interviews may serve as the final selection interview for vacancies in this classification.
WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statutes.
To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing.
Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation.
In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.
For more information regarding our Reasonable Accommodation procedures, please visit our website, www.
acgov.
org/hrs.
BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families.
We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.
These benefits include but are not limited to :
For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.
g.
At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.
g.
theme parks, cell phone, etc.
) Child Care Resources 1st United Services Credit Union Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.
This provides a brief summary of the.
Estimated Salary: $20 to $28 per hour based on qualifications.
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